Carrier Bill Audits - Telecom Bill Auditing Services

Telecom Bill Audit services

What does a Telecom Audit Include?

A telecom audit includes an analysis of your complete global telecom spend.  Local, long distance, toll free service, cellular, Calling Card, Teleconferencing, LAN/WAN and Internet connectivity. Data networks are also included: Frame Relay, ATM, Private Line services, as well as associated equipment and maintenance contracts.

Our telecom experts compare your invoices and contracts for discrepancies and report back to you with recommendations on how to reduce your expenses. We will note your savings from your current carriers, and possibly recommend a carrier change if we can save you even more. We also look for past billing errors, including taxes, and work with the carriers to get you refunds and credits.

The Bottom Line - Reduction in your Telecom Spend

We optimize your telecom costs based upon usage patterns, current competitive market rates, contracts, and configurations to reduce your expenses as much as possible, while maintaining or improving your service levels. 

Your Online Audit Portal - TeleManager

We streamline the data management process by providing a single unified view of all telecommunications invoices, contracts, inventories, and service provider information.  Our fully secure, web-based portal named TeleManager, allows for greater visibility and communication among multiple departments with Telecom responsibilities.

Telecom Expense Management

Carrier Bill Audit's services include more than invoice processing or telecom audits alone.  We address all aspects of expense management including invoice processing, validation, dispute resolution, inventory database management, and cost reduction strategies.  Our telecom audit services utilizes trained professionals with advanced data analysis techniques and contract compliance analytics to provide organizations with greater savings and recovery rates.  The addition of the online tool, TeleManager, allows for greater visibility of overcharges, under utilized circuits, disconnects and contractual terms.

Telecom Contract Review and Negotiation Services

• - Compile a service inventory and identify additional service needs
• - Perform a telecom cost analysis and summarize current contracts
• - Identify leverage points
• - Develop a bid strategy and vendor management plan
• - Draft and issue an RFP, when necessary
• - Perform a financial analysis of vendor bids
• - Negotiate favorable pricing, terms and conditions
• - Review the final contract
• - Verify the implementation of new contract rates

Telecom Contract Compliance and Financial Recovery

• - Verify billed rates against contract and tariff terms
• - Document billing errors and contract noncompliance
• - Identify credits for overcharges and billing errors
• - File claims and manage the credit recovery process
• - Negotiate the recovery of overcharged amounts

• Billing Optimization

  • - Review all telecom invoices
  • - Perform cost analysis
  • - Identify unauthorized charges
  • - Ensure appropriate service plans are utilized
  • - Evaluate bill consolidation and electronic billing

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